Terms and Conditions Payment.
Is Via paypal -Remember you do not have to be paypal registered to pay as long as you have a credit/debit card. Please pay within 4 days of purchasing your item – however if you are having any problems please contact us so we can try to help you. Once payment is cleared your item will be on its way to you.
Postage and Packaging.
We aim for all order are dispatched by the end of the next working day at the latest. However, the majority of orders made before 2pm (Monday to Friday, excluding bank holidays) are dispatched the very same day. We aim to have you order delivered to you within 2-5 working days. Your item will be well wrapped and securely packaged. Currently our items are dispatched first class through paypal/Royal Mail, so please make sure your paypal address is correct as we only post to this address. For high value or large sized orders we will send signed for only or sent by courier so please beware someone will need to be in to sign for the package. As we post through paypal we are always able to obtain a certificate of postage. If you find that the postage on your parcel does not match up with the amount you paid then please get in touch and we can put this right for you. Given the great variation in size and weight of our products it is difficult to set a singular accurate postage price and in many instances the postage charge doesn’t cover the cost however occasionally this may not be the case. If so please let us know and we will refund the difference. We use Royal Mail First Class for the majority of the order. This is an estimated next day delivery service for items you need to get there quickly however whilst Royal mail aim to deliver 93% of 1st Class items of mail the next working day this isn’t guaranteed.
If for any reason you are unhappy with your order returns are possible. Please contact me within 7 days of receipt to arrange either a refund or exchange and I will send you a returns form to print off and post with your fabric or download from our website here. Unless items are faulty postage back to us will not be refunded and please make sure items are returned to us in good condition.
Privacy & Cookies When you provide us with personally identifiable information, or personal information, through our Website, we respect your privacy. The following statements explain clearly how we do this.
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of www.fabricsfantastic.co.uk, such as information regarding which of our pages are most popular and to assist us in our general website administration.
We may disclose any information, including Personal Information, we deem necessary, at our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.
We may also use your information to tell you about our products, promotions and special offers that may be of interest to you, by email, mail or by telephone. In particular, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. All customers are given the opportunity to opt-out of receiving such further information should they wish.
We will take reasonable steps to create an accurate record of any Personal Information you have submitted through the Website. However, we do not assume responsibility for confirming the ongoing accuracy of your Personal Information. Personal information regarding you account at www.fabricsfantastic.co.uk may be edited by you through logging into your account and editing you details in your ‘Account Information’. Alternatively, you may advise us that your Personal Information is no longer accurate, we will so far as practicable, make corrections.
When you provide us with personally identifiable information, or personal information, through our Website, we respect your privacy. The following statements explain clearly how we do this.
Copyright Please note that this site in its entirety is copyright of Fabrics Fantastic and no part of this website may be copied without permission.
Business Address Rebecca Harvey 31 Sandringham Close Stamford PE9 1HL